Refund policy

Our prints are custom made to order, so we cannot accept returns. Please review your order carefully before finalizing the purchase to ensure it meets your expectations.

Should you wish to cancel your order, please do so within 24 hours of placing it. We cannot accept cancellations beyond this period, as the printing process will have already begun.

In the rare event that you receive a damaged or defective item, please get in touch with us immediately. We are committed to replacing any damaged item at no extra cost to you. You will need to provide photographic evidence of the defect or damage within 48 hours of receipt.

This return policy applies only to the original purchaser and is non-transferable.

By placing an order with us, you are agreeing to these terms. If you have any queries about our return policy, please don't hesitate to contact us at hey@fotografarah.com.